TAS-Com

You are interested in a telecommunication switch, which is able to handle more than just telephony? Experience the future of telecommunication – TAS-Com. There is a short overview of TAS-Com features on the following pages. TAS-Com software bases on Open Source Technology and offers unlimited possible applications and capability characteristics. Here are some examples, as you know from well-known manufacturers:

• ACD  Call Center Solution (Automatic Call Distribution)
• IVR System (Interactive Voice Response)
• Telephone Conferences
• Home Office Solutions
• Billing and Sorting
• VoIP Gateway
• Hosted PBX Solutions
• Voice Recording

High Standard

TAS-Com offers highest standard in reliability because the hardware consists of certificated security components. TAS-Com supports ISDN and VoIP (SIP, IAX, SCCP).

Easy handling

With the intuitive, web-browser based administration tool you can manage your TAS-Com communication device by yourself. The administration is centralized even if your locations are spreaded throughout the world.

Terminals are free of choice:

Use the world wide market for standardized VoIP-terminals!

TAS-Com offers the possibility to choose any terminal or softphone within the VoIP product range. Below you will find a feature list of the most common terminals in connection with TAS-Com:

•  Call Waiting
• Conference (Channel)
• Call Waiting
• Call Number Groups
• Withheld and Transfer of Call Numbers (CLIR)
• Voice Recording
• Notification of Calling Number (CLIP)
• Daytime/Nighttime Operation
• Pick-up
• Hands-Free Function
• Mailbox (switchable on engaged or permanent)
• Music on Hold (free selectable)
• Rerouting of a Call (busy, no answer or permanent)
• Programmable Speed Dial Code
• Transfer with Announcement
• Blind Transfer
• Voice Mail System for every user incl. E-Mail Notification
• Data Recording of Call data
• Logfiles

Cost-Effective Communication

TAS-Com will become the principal item of your business process. VoIP, respectively telephony by LAN, is the local version of global telephony by Internet. The transfer of voice simply marks another service within your network (LAN). The voice will be digitized, packed up into “voice packets” and sent via your local network. This is IP-telephony or Voice-over-IP, because you use the Internet- Protocol (IP) for data transmission.

TAS-Com transfers data and voice via one and the same line. Whether it is a call or a data file, the data packets were routed regardless of contents to its destination.

With TAS-Com you set the course for company-wide communication and/or a worldwide communication via internet.

 Frequently asked questions / statements:

• Will I save running costs at hardware?
• In many respects!
  The VoIP telephony effects in network. Up to now two lines / cable systems are necessary: On the one hand for conventional telephone switchboard on the other hand for mains of server and PC. TAS-Com offers the possibility to operate voice and data application only via one network (line) and so to save running costs.

Furthermore, you save a conventional telephone switch, which is often a large-sized wall or rack mounted device with enormous power consumption. TAS-Com needs only one single height unit in your rack with a minimum power consumption.Free choise of terminal!?

• TAS-Com liberalizes the phone market: Well-known suppliers often offer their own proprietary telephone switch and terminal, so you will tie to one manufacturer for a long time. TAS-Com offers free choice of terminals; Help yourself on worldwide market of standardized VoIP-terminals … we will be pleased to advice you in this case.
• There are still contract obligations for the old-established equipment, unless you want to use VoIP!
• TAS-Com may also be connected to any conventional telecommunication switch by ISDN or analogue adaptors. An extension of one or more new terminals is possible at any time and delivers from prospective dependency immediately.
• How can I increase efficiency?
• Particularly, you can save valuable time! Everybody has access on his personal mailbox from everywhere. Callers will be transferred to the desired department by voice announcements, home office can be integrated without any problems, conferences can take place in all variations ….

Altogether, a proper telecommunication switch will increase your efficiency, reduce costs and take as little time as possible, to minimize labour time effective and profitable.

• Are there any losses compared to conventional telephony?
• You dial as usual by terminal at your place of work, or by headset, if desired.
• Alternatively you can add so-called “softphones”: A softphone is a telephone-software, which enables the user to operate VoIP-telephony via PC or laptop. So the softphone is most suitable for testing purposes. This way you can test VoIP-telephony without buying hardware.

In each case a lot of the accustomed and convenient capability characteristics are available.

The scope presentation of softphones may difer: